LASH APPOINTMENTS:

Please arrive with no mascara, makeup, lotion, serum or sunblock around the eye area and lashes to avoid any delay in your service. These products prevent a lash lift and tint from reaching optimum results and takes time away from your scheduled time. Contact lenses should not be worn during a lash lift + tint. Please limit caffeine intake prior to your appointments. Caffeine may make it difficult to relax the eyes during a lash treatment. 

BROW APPOINTMENTS:

To ensure a smooth and effective tweezing experience, it's important to prepare your skin properly. Avoid using any exfoliating products or harsh chemicals on your eyebrows for at least 72 hours before the appointment. Make sure your skin is clean and dry before your brow session. 

CANCELLATION POLICY:

To honor your time and ours, we kindly ask that you modify or cancel your upcoming appointment at least 72 hours prior. The system will not allow you to make changes starting 48 hours prior to your appointment. 

• Changes or cancellations made within 24-48 hours are subject to a 50% charge of services scheduled + tax. No-shows and cancellations under 24 hours or less are charged at 100%.

• Modifications to a Tuesday appointment, must be done by end of business day the Friday prior through the link in your email confirmation, texting or calling us. As our studio is closed Saturday through Monday, messages received after business hours or over the weekend, will be reviewed on Tuesday morning. Changes made after this window will be subject to our cancellation policy.

•We kindly ask that you arrive on time. If you arrive more than 10 minutes late, we may be unable to accommodate your service or it may prevent us from providing your full service. If we have to cancel or reschedule due to a late arrival, the No-Show cancellation fee will apply.

•Cancellation fees are non-transferable, non-refundable, and may not be applied toward future appointments.

•We require a credit card on file to secure your appointment, and any applicable cancellation fees will be charged to the card on file.

PAYMENTS:

Currently accepting: Visa, Master Card, American Express

REFUNDS:

When scheduling an appointment you are purchasing your service provider’s time, artistry and skill. Due to the nature of the service, refunds are not offered for services. If you have any issues with the services received, please contact us within 24 hours of the initial application for a complimentary touch up within 3 days. Irritation or allergic reactions are unusual, but may occur, in that case we strongly urge the client to immediately seek medical attention. We accept exchanges and refunds within 7 days or purchase for mar + coco branded items only. We don't accept returns or exchanges for other brands sold.

PRICING:

All prices are subject to change at any moment without notice. Rates vary by location.